After a Disaster Visit or call 80 (TTY 80). During business hours, you can also live chat with a FEMA map specialist. A Flood Map Visit the Map Service Center or call 877-FEMA-MAP (87). Policies issued through this program are the same as policies issued directly through. If you have a policy with NFIP Direct, call 80 to start your claim. ![]() We will keep you updated on the latest NFIP news and resources to help build your technical knowledge and expand your business network. (FEMA) administers the National Flood Insurance Program (NFIP) policies. The Department of Homeland Security (DHS), Federal. and NFIP Direct flood insurance policyholders to submit a written, signed appeal letter to FEMA explaining the nature of their claim, names and titles of persons contacted, dates of contact, contact. We’re committed to putting customers first – reducing complexity, updating insurance products, improving processes and increasing transparency. DHS/FEMA/PIA-048 National Flood Insurance Program (NFIP) Direct Servicing Agent (NFIP Direct) System. National Flood Insurance Program (NFIP) PIVOT System DHS/FEMA/PIA-050 MaContact Point Joshua Smith. We are a trusted flood insurance voice and reliable partner for your business. Just like homeowners, life or auto insurance, flood insurance – structural and contents alike – is an important part of a strong portfolio of products that offer peace of mind. ![]() The NFIP is the nation’s largest single-line insurance program, providing its nearly 5 million policyholders more than $1.25 trillion in flood protection coverage. From the rivers of the Pacific Northwest to the beaches of the Gulf Coast, the National Flood Insurance Program (NFIP) through a network of insurance companies and the NFIP Direct, helps customers across 23,000 communities in the United States to meet the rising costs of repairing flood damage.
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